Returns
How do I request a return?
If you are not completely satisfied with your HUE.com purchase, contact us to initiate your free return at 1-800-575-3497 or email consumercare@HUE.com.
You may return your unworn items along with your packing slip dated within 90 days of purchase and you will be credited the price paid on the item in the original form of payment.
Please note: We reserve the right to refuse refunding anyone we believe to be abusing our refund policy. We feel our refund policy is generous and fair and if anyone has an unusually high rate of returns or unreasonable demands we will make the decision to no longer serve those customers.
Please allow 3-4 weeks for your transaction to be processed.